Business Support Officer

Posted 4 months ago

Darlington

- £13.05 per hour

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Job Description

Ref: 6336215241238

Pay rate: £13.05

Full time

Roles and Responsibilities

To undertake a range of administrative tasks including managing your own emails, copying, scanning, faxing, archiving, post, answering the telephone and taking messages.
Copy typing from notes, including completing standardised templates.
Provide telephone cover and assistance for other teams as required.
To provide basic facilities management – setting up rooms for meeting ensuring the required equipment and resources are available and assisting attendees.
Undertake the co-ordination of public information and literature, ensuring stock levels are maintained and in date.
To carry out routine invoicing, creating purchase orders (including orders for non-routine items), handling of petty cash and taking payments.
To take notes at meetings.
To be the dedicated Printer champion for the department, ensuring that stock levels are maintained, reporting faults and ensuring maintenance of the printers.
To provide a reception facility, acting as the first point of contact, dealing with enquiries, ensuring that they are dealt with effectively and efficiently including responding to direct queries.
To be responsible for goods receipts, invoice coding, and dealing with associated queries. To monitor, authorise and audit financial processes and undertake relevant financial monitoring.
To be responsible for inputting and updating records both manually and electronically on multiple systems, including extracting required information.
Carry out audit and quality control of data input.
To deal with enquiries by telephone and face to face and ensure that they are dealt with effectively and efficiently, e.g. answering queries that require an understanding of the situation and an appropriate response, signposting and taking messages where appropriate. This may include dealing with enquiries outside of the office environment including promotions, events and court preparation.